Mission:Hi there! I'm a Customer Success Professional whose mission is to boost client retention, amplify customer lifetime value, and help them reach maximum impact.
My 5+ years of experience lives at the intersection of customer success, digital marketing, and sales. This makes me a good fit as a CSM and Strategic Advisor:
• Relationship-building & consultative skills from being trained as a professional coach, working as an SDR, and supporting UC Berkeley Bootcamp students as a teaching assistant.
• Strong analytical skills after having worked 5+ years in digital marketing.
• High technical aptitude from working in a B2B SaaS company and using many SaaS platforms as a digital marketer.
• Efficiency and time management to perform in every previous role.
If you're interested in exploring how and if I'm a good fit for your Customer Success team, let's have a chat!